Lockdowns and physical distancing norms introduced due to the COVID-19 pandemic have promoted much needed digital transformation in the healthcare sector.
The adoption of healthcare web and mobile apps is slowly revolutionizing the way individuals monitor fitness and health. Thanks to wearables that connect to the mobile app, patients are better equipped for sharing health-related information with physicians. On the other hand, doctors use the same technology for patient monitoring, remote assistance & diagnosis, and issuing online prescriptions.
Website and mobile applications for clinical communication, patient communication, medical records, and risk assessment are gaining popularity in various parts of the world. No matter if it is a web or a mobile app, the UI should be user-friendly, and the UX needs to be superb. Here’re other features that are appreciated by patients.
Advanced search option
Users may wish to search for a nearby dentist or orthopedic specialist; the app should allow the user to apply search filters. Like in Google search, the auto-complete feature should provide multiple suggestions for ensuring a superb user experience.
Search results on the website and application should show a detailed profile for every doctor, including specialty, years of experience, medical license details, etc. Verified information, credentials can help patients to select an appropriate specialist.
Video conferencing and chat feature
Connecting physicians and patients virtually is one of the primary goals for web and mobile apps in this era of the COVID-19 pandemic. Video conferencing helps doctors to provide medical facilities in remote areas.
Similarly, the chat feature enables doctors, patients, and healthcare workers to stay in touch even in low internet connectivity areas. Files, including medical reports and other data, can be shared within minutes, enabling doctors to remain aware of the patient’s condition.
Integration with smart wearables
Wearables such as an electronic wristband, smartwatches, fitness trackers, and other devices are the future for remote healthcare monitoring. So, healthcare websites and phone apps need to be designed for ensuring easy integration with such wearables and IoT devices. A reputed web and app development firm can help in application designing and IoT integration as well.
Cloud-based data storage
Offering cloud integration features in the app and website enables both doctors and patients to store data and access it anywhere. Modern patients and physicians demand this feature, so that patient’s health records, medical reports, and even archived prescriptions remain accessible without any delay.
Notifications and reminders feature
Users love sophisticated reminders and notifications, especially in the mobile app. From the appointment schedule for a visit to the doctor’s clinic or video conferencing, to alerts for various pills that need to be consumed as a part of the treatment, patients appreciate such notifications. Users also prefer reminders when it’s time for their rehabilitation exercise. Thus, both the healthcare website and mobile app should have the option to set various alerts and notifications for users.
Online payment processing
Both patients and physicians appreciate websites and apps that can process payment. Users should have the option to pay consulting charges on the website or app using various options like cards, internet banking, digital wallets, PayPal, etc.
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